There are a several possible reasons for not being able to log-in; the quickest way to resolve the problem is contact us using the information on the right side of this page. If emailing, please make sure you include your account information and your current telephone number. We will resolve the problem and reply quickly.
Your shopping cart and its contents will remain active until you either delete them or submit the order. To protect your shopping cart contents, the Rotunda site only allows one session per user. This means that if you login on one computer or browser, then login on another computer or browser, the first session or login will be terminated. This helps keep your cart active, so try to just use one computer or prowser for ordering.
Our Quick Order functionality lets you quickly add products to your cart by SKU:
- Login to your account
- Click on My Account in the navigation menu
- Click the Order by SKU link
- Type in the Part Number and Quantity needed
- Click Add to Cart
During checkout, you can add a new address by clicking the + New Address button. You can also add new addresses via the Address Book link in the My Account area, where you can set a specific address to be your default. If you have multiple addresses, you can choose the preferred address in checkout.
All orders over $25 (our order minimum) ship via ground shipping for free. If you order a product that must be delivered by truck because of weight or size, the shopping cart will notfiy you during checkout.
When placing an order, you can select which payment type you want to use: PA Code Billing or Credit Card.
When you click My Account, you will be taken to your account profile page, where you can edit your email address, password, or default addresses.
If you are saving delivery addresses in your checkout, you can edit them here. You can also add frequently used shipping addresses on this page and they will be available to select from during the checkout process.
Need more help?
If you have additional questions not listed here, feel free to call us and we will be glad to help.
1-800-ROTUNDA (option 4)